We're a small team and we read every message. The fastest way to reach us:
Email Hearth supportjohnfrankrueger@gmail.com · we aim to reply within 1–2 business days.
How does the senior get set up?
On their phone, the senior opens Hearth, chooses to join a circle, and enters your family code. From then on it's one button a day — no login to remember.
How do subscriptions and the free trial work?
Hearth offers a 14‑day free trial, then an auto‑renewing subscription (weekly, monthly, or yearly) billed through your Apple ID. One subscription covers your whole family circle. Manage or cancel anytime in your Apple ID settings.
What about Apple Health?
The optional Hearth + Health tier reads steps, heart rate, and sleep with your permission, only to show gentle wellbeing context to your family. It's never used for ads and never sold. You can revoke access anytime in the iOS Health app.
How do I delete my account?
In the app: Settings → Delete account. This permanently removes your account and data.